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As Vice President of Member Experience and the AAAE Foundation, Gwen is dedicated to delivering exceptional value to AAAE members. She serves as the chief advocate for member engagement, identifying evolving priorities, developing new benefits and services, and driving elevated service standards and satisfaction across the association. Gwen also leads the AAAE Foundation’s operations, overseeing a scholarship program that has awarded over 3,500 scholarships totaling more than $6.8 million since 1989. Additionally, she plays a key role in AAAE's Airport Customer Experience Symposium, Arts in the Airport Workshop, and previously the Airport Social Media Summit and Airports Going Green. Recognized in 2016 as one of Airport Business Magazine’s “40 Under 40,” Gwen has been acknowledged for her contributions to the aviation industry and her commitment to advancing member priorities and engagement. Before joining AAAE in 2004, she gained valuable experience at the Senate Judiciary Committee and the Vermont Governor’s Commission on Women. A proud Vermonter at heart, Gwen now calls Arlington, Virginia home, where she lives with her husband and son.
We know the human experience is a vital part of the engineering, architecture, and planning solutions we provide. We create an exceptional experience for our clients, our employees, and our communities.
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Most see an airport. We see a community taking flight.